Apple User Support Request Uncategorized Mobile Device Support To begin the support process, please complete the form below. Please ensure the fields are filled in correctly. Failure to complete the form correctly may delay your support request. Name* First Last Email* Phone*Cost Center/SAP#*Country*Select your Country...United States of AmericaCanadaCanada SectorSelect your Sector...CanteenCompassOne HealthcareRestaurant AsscociatesUSA Sector*Select your Sector...Bon AppetitCanteenCanteenOneChartwellsCrothallEurestEurest ServicesFLIKFoodBuyHTSMorrison Community LivingMorrison HealthcareRestaurant AssociatesSSCTouchPointUnidineWolfgang PuckDevice Type*Select your device type...iPadiPodSamsung TabletZebra HandheldDevice Serial Number* This can be located by going to settings>general>about or the back of your iPad. If it is in a case you will need to remove it. The serial number is mostly letters and is 12-15 characters long.Is your issue App related?* Yes No What App are you having an issue with?*Select your App...AcuityHubOrigami Mobile FormsBamco DSOther - Not ListedWasteNot 2.0Hub IssuesSelect your issueHub is MissingCannot Login to HubThird Choice May we suggest watching this short video tutorial for Hub, prior to submitting this support request: WasteNot 2.0 Issue*Select your issueTablet SetupTablet Wi-Fi ConnectivityApp is missingApp is crashingComplex SetupData Sync IssuesPIN needed for setupOther Internal App issue - Not Listed For WasteNot 2.0 program support (i.e. support not related to the hardware/tablet itself) contact the: Product Technical Support Desk Click here to explore common support needs. For Digital Signage program support (i.e. support not related to the hardware/tablet itself) contact the: Product Technical Support Desk To have new content added or existing content adjusted, contact the Marketing Help Desk: Marketing Help Desk Origami Mobile Forms Issue*Select your issueApp is missingApp is crashingCannot Login (Do not know Account Name/6-Digit Code)Missing FormsForms stuck submittingOther Internal App issue - Not ListedORIGAMI SUPPORT RECOMMENDED For Internal Origami Mobile Forms issues, we recommend you reach out to your Sectors Regional Safety Champion to better assist you. Click here for the a list of Regional Safety Champion by Sector: "RSC List" Click here for the Eurest Origami Forms Tutorial Click here for the Morrison Healthcare Origami Forms Tutorial Acuity Issue*Select your issueApp is MissingApp is crashingCannot LoginMissing Forms/Test Trays/Etc.Acuity ResultsOther Internal Acuity issue, Not ListedACUITY SUPPORT RECOMMENDED For Internal Acuity issues we recommend you reach out to the Acuity Support to better assist you. They can be reached at the following: Phone: 877-503-7584 Email: acuityconnect@compassusa.freshdesk.com You can also check out this "Acuity Connect Quick Tips & Best Practices" document for possible solutions. Description of Issue*CAPTCHAEmailThis field is for validation purposes and should be left unchanged.