Carbonite Online Backup

COMPASS GROUP CARBONITE BACKUP SERVICE

This is an online backup service which will automatically backup your local data to the cloud while you work.

WHY: In the last year 140 computers came in for hard drive failures and approximately 30 laptops were stolen from Compass Group.  The cost to recover data from a bad hard drive on average is $2000 and can take several weeks. When a machine is stolen there is no way to recover your data unless the user has manually backed up the computer.

WHAT: With this plan the following locations are included, but not limited to, in the automated backup:

  • Desktop
  • Documents
  • Pictures
  • Outlook PST files
  • C:\Data

WHEN: Backups occur every 30 minutes or started manually when you need.

COST: $11/monthly added to your monthly PC charge.

HOW TO INSTALL

Double click the Symantec Software Portal on your desktop.

This will bring you to the online software portal.  From there you will scroll down and choose the “Carbonite Endpoint Backup Install ($11 per month – Replaces Mozy and Lenovo Online Backup)” option. You can also search for the entry.

Once it is installed, you will notice the Carbonite icon on your computer’s desktop, as well as in your system tray (bottom right corner). The initial backup process can take up to 1 week to fully complete depending on your amount of data and your Internet connectivity.

 

For further information on how to use the application, please download and read the Introduction To Carbonite PDF.

 

SUPPORT

General support issues: call the Technology Service Center @ 1-888-295-7206

Email ITONLINE@compass-usa.com

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